Open-Source CRM/SFA?

[Michael T. Halligan]

I'm looking for a good product for CRM and SFA .. More so for sales
force automation (Basically, I just want a good multi-user quoting system that can
generate nice-looking quotes in pdf,excel, word, and html.. and keep
track of them.) than for CRM, since that's more or less covered in our
ticketing/billing system.

I'm currently looking at XRMS, SugarCRM, and Hipernet which have been
recommended.. 

Has anybody used these, or had any luck with others like this?

Michael



-------------------
Michael T. Halligan
Chief Geek
Halligan Infrastructure Designs.
http://www.halligan.org/
3158 Mission St. #3
San Francisco, CA 94110
(415) 724.7998 - Mobile