Trouble ticketing systems?

[milt at stanford.edu]

 Has anyone had some experiance with a machine/application/os database
tools for an IT group? I'd like to have a MySql foundation.

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   milt at stanford.edu   - Stanford Network -    |___/
     650-725-5328        - Engineering -
       http://www.stanford.edu/~milt/
  http://vicky/  (Stanford Networking page)