DSL recommendations?

[Chuck Yerkes]

Didn't this just come up 3-4 weeks ago?

When I call places, I get the name of the person I'm
speaking with and let them know ("Can I get your name again?
I missed it.").

Then I let them know I've been having a problem and need to
speak with a supervisor.  If you do it early, they don't
worry about their own ass.

Then I follow up in writing.

Quoting Michael T. Halligan (michael at halligan.org):
> What would everybody recommend?  Cogent, SBC?
> 
> I'm currently using speakeasy, and they're pretty horrible.  They've managed
> to destroy my billing, charging twice in one month on several occassions, etc.
> 
> I went with them because their customer service was renowned, supposedly.. I
> can't even get them to let me speak to a supervisor.  When I ask, I get hung
> up on.. Maybe they're laying off or something.
> 
> My needs are simple, adsl, 1.5mb/768 (preferrably 3.0mb/768 . that's what
> I've got with speakeasy.. only nice thing about them is that).. 5 static ips..
> 
> Any recommendations?